Product FAQs
Good question. We have tried to provide as much information as possible next to the product (length, approximate standard, instrumentation etc.). There is also an extract of the score for you to check and a sample audio track (of course nothing will imitate a live performance!) All of these pieces have been tried and tested with a wide variety of players and we pride ourselves at knowing this music inside out. Please do get in touch if you would like to know more about the music and whether or not it is appropriate for you.
No. It is illegal to copy/share PDFs of our music, print multiple copies of a solo part for students to use, print and/or share pages with other people, put the score and/or parts of a piece online/ on a cloud system for use by either a restricted or unrestricted audience or to share your PDFs with another group.
Backing Track FAQs
Absolutely. Not every band has the luxury of a rhythm section so the tracks can really help to boost your performance. Please contact us directly if you would like an audio download of a bespoke rhythm section (eg. perhaps you have a great drummer but no bass player. groovy-rascal can provide a track without drums). Let us know your needs and we can quote for your needs.
When you purchase a solo piece you are supplied with a free audio of the piano accompaniment as well as the accompaniment with instrument guide. Rhythm section download tracks are available to purchase for all ensemble pieces. They are available from the drop down menu next to the piece.
Delivery & Returns
You may return printed music for exchange or refund of the music cost within 14 days of delivery. Refunds will only be issued if the music is received back in mint condition; music that has been marked or damaged in any way is not eligible for refund, so please use sturdy packaging, and obtain a free proof of posting receipt when you send it. We do not offer returns/refunds on digital downloads.
You will receive an auto email confirming your order. Most orders are sent the same day or next working day. Small orders to the UK are posted 1st class, with a delivery aim of 1 to 2 days; lager orders may be sent by Parcel Force 48 hour. Orders to other countries are sent International Standard, with a delivery aim of 3-5 working days for Europe, and 7-10 working days elsewhere in the World. If you would like a faster, tracked method of delivery you must email us at the same time as you order; we can then give you a quote, and bill you for the extra cost.
After purchasing you will be sent a unique download code which will be valid for 2 days. Please check that your code hasn't gone to your spam folder. You will have 2 attempts at printing so do check that your printer has paper in it! You may not share this code with anyone else.